:root{--bg:#f6f7f9;--surface:#fff;--surface-2:#f1f3f6;--text:#16191f;--muted:#5f6774;--border:#e1e4ea;--accent:#0f766e;--accent-ink:#fff;--accent-soft:#e6f4f2;--danger:#b42318;--danger-soft:#fdecea;--warn:#9a5b00;--warn-soft:#fff4e0;--ok:#1a7f37;--ok-soft:#e7f6ec;--info:#1f5fbf;--info-soft:#e8f0fc;--radius:10px;--shadow:0 1px 2px #1018280f;color:var(--text);background:var(--bg);font-family:system-ui,-apple-system,Segoe UI,Roboto,Noto Sans Ethiopic,Nyala,sans-serif;font-size:15px;line-height:1.45}@media (prefers-color-scheme:dark){:root{--bg:#0f1216;--surface:#171b21;--surface-2:#1e232b;--text:#e7eaee;--muted:#9aa3af;--border:#2a3039;--accent:#2bb3a3;--accent-ink:#06201d;--accent-soft:#10302c;--danger:#f97066;--danger-soft:#3a1714;--warn:#f5b546;--warn-soft:#36270c;--ok:#4ade80;--ok-soft:#10301b;--info:#7cb2ff;--info-soft:#14243d;--shadow:none}}*{box-sizing:border-box}body{background:var(--bg);margin:0}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}code{background:var(--surface-2);overflow-wrap:anywhere;border-radius:5px;padding:1px 5px;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:.92em}h1{flex-wrap:wrap;align-items:center;gap:10px;margin:0;font-size:1.45rem;display:flex}h2{margin:0;font-size:1.05rem}.shell{grid-template-rows:56px 1fr;grid-template-columns:220px 1fr;min-height:100vh;display:grid}.topbar{background:var(--surface);border-bottom:1px solid var(--border);z-index:10;grid-column:1/-1;align-items:center;gap:12px;padding:0 16px;display:flex;position:sticky;top:0}.brand{color:var(--text);font-size:1.05rem;font-weight:700}.brand span{color:var(--accent)}.brand-lg{margin-bottom:12px;font-size:1.4rem}.who{align-items:center;gap:10px;margin-left:auto;display:flex}.who-name{font-weight:600}.role{text-transform:uppercase;letter-spacing:.04em;background:var(--surface-2);color:var(--muted);border-radius:99px;padding:2px 8px;font-size:.75rem}.role-owner{background:var(--accent-soft);color:var(--accent)}.role-admin{background:var(--info-soft);color:var(--info)}.menu-toggle{border:1px solid var(--border);background:var(--surface);color:var(--text);cursor:pointer;border-radius:8px;padding:4px 10px;font-size:1.1rem;display:none}.sidebar{background:var(--surface);border-right:1px solid var(--border);flex-direction:column;gap:2px;padding:12px 8px;display:flex}.sidebar a{color:var(--text);border-radius:8px;padding:9px 12px}.sidebar a:hover{background:var(--surface-2);text-decoration:none}.sidebar a.active{background:var(--accent-soft);color:var(--accent);font-weight:600}.content{width:100%;min-width:0;max-width:1200px;padding:20px 24px 48px}@media (max-width:820px){.shell{grid-template-columns:1fr}.menu-toggle{display:block}.who-name{display:none}.sidebar{z-index:9;border-right:0;border-bottom:1px solid var(--border);display:none;position:fixed;top:56px;left:0;right:0;box-shadow:0 8px 24px #00000026}.sidebar.open{display:flex}.content{padding:16px 16px 40px}}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:12px;margin-bottom:16px;display:flex}.page-actions,.card-actions{flex-wrap:wrap;gap:8px;display:flex}.back{margin-bottom:4px;font-size:.9rem;display:inline-block}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);min-width:0;margin-bottom:16px;padding:16px}.card-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;margin-bottom:12px;display:flex}.grid-2{grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:0 16px;display:grid}.muted{color:var(--muted)}.small{font-size:.85rem}.pad{padding:24px}.nowrap{white-space:nowrap}.stats{grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:12px;margin-bottom:16px;display:grid}.card .stats{margin-bottom:4px}.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);color:var(--text);flex-direction:column;gap:2px;padding:14px;display:flex}.card .stat{background:var(--surface-2);border-color:#0000}a.stat:hover{border-color:var(--accent);text-decoration:none}.stat-value{font-variant-numeric:tabular-nums;font-size:1.35rem;font-weight:700}.stat-label{color:var(--muted);font-size:.85rem}.stat-warn .stat-value{color:var(--warn)}.stat-danger .stat-value{color:var(--danger)}.table-wrap{margin:0 -4px;overflow-x:auto}table{border-collapse:collapse;width:100%}th,td{text-align:left;border-bottom:1px solid var(--border);vertical-align:top;white-space:nowrap;padding:9px 8px}th{text-transform:uppercase;letter-spacing:.03em;color:var(--muted);font-size:.8rem;font-weight:600}td.wrap{white-space:normal;overflow-wrap:anywhere;min-width:180px}.num{text-align:right;font-variant-numeric:tabular-nums}tbody tr:last-child td{border-bottom:0}.rows-link tbody tr{cursor:pointer}.rows-link tbody tr:hover{background:var(--surface-2)}.details{white-space:pre-wrap;font-size:.8rem}.badge{white-space:nowrap;background:var(--surface-2);color:var(--muted);border-radius:99px;padding:2px 8px;font-size:.78rem;font-weight:600;display:inline-block}.badge-info{background:var(--info-soft);color:var(--info)}.badge-warn{background:var(--warn-soft);color:var(--warn)}.badge-danger{background:var(--danger-soft);color:var(--danger)}.badge-ok{background:var(--ok-soft);color:var(--ok)}.btn{border:1px solid var(--border);font:inherit;cursor:pointer;background:var(--surface);color:var(--text);border-radius:8px;justify-content:center;align-items:center;gap:6px;min-height:38px;padding:8px 14px;font-weight:600;display:inline-flex}.btn:hover{border-color:var(--muted);text-decoration:none}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}.btn-primary:hover{border-color:var(--accent);filter:brightness(1.05)}.btn-danger{color:var(--danger);border-color:color-mix(in srgb, var(--danger) 40%, var(--border))}.btn-ghost{background:0 0;border-color:#0000}.btn-sm{min-height:30px;padding:4px 10px;font-size:.85rem}.linklike{color:var(--accent);font:inherit;cursor:pointer;text-align:left;background:0 0;border:0;padding:0}.tabs{flex-wrap:wrap;gap:6px;margin-bottom:12px;display:flex}.tabs a{border:1px solid var(--border);color:var(--text);background:var(--surface);border-radius:99px;padding:6px 12px;font-size:.9rem}.tabs a.active{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}.tabs a:hover{text-decoration:none}.search,.inline-form{flex-wrap:wrap;align-items:flex-end;gap:8px;margin-bottom:16px;display:flex}.search input,.search select{flex:220px}.inline-form>*{flex:200px}.inline-form>.btn{flex:none}.pager{justify-content:space-between;align-items:center;gap:8px;padding-top:12px;display:flex}input,select,textarea{font:inherit;color:var(--text);background:var(--surface);border:1px solid var(--border);border-radius:8px;width:100%;min-height:38px;padding:8px 10px}input:focus,select:focus,textarea:focus,.btn:focus-visible,a:focus-visible{outline:2px solid var(--accent);outline-offset:1px}input:disabled{background:var(--surface-2);color:var(--muted)}.field{flex-direction:column;gap:4px;min-width:0;margin-bottom:12px;display:flex}.field-label{font-size:.88rem;font-weight:600}.field-hint{color:var(--muted);font-size:.8rem}.form-grid{grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:0 16px;display:grid}.form-actions{justify-content:flex-end;gap:8px;display:flex}.static{padding:8px 0}.inline-fields{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.inline-fields>input,.inline-fields>select{flex:90px;min-width:0}.preview{white-space:pre-wrap;font:inherit;background:var(--surface-2);border-radius:8px;margin:4px 0 12px;padding:12px}.check{white-space:nowrap;align-items:center;gap:6px;display:inline-flex}.kv{gap:8px;margin:0;display:grid}.kv>div{grid-template-columns:minmax(120px,38%) 1fr;gap:8px;display:grid}.kv dt{color:var(--muted)}.kv dd{overflow-wrap:anywhere;margin:0}.items{gap:10px;display:grid}.item{border:1px solid var(--border);border-left:4px solid var(--border);border-radius:8px;flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:12px;padding:12px;display:flex}.item-in_progress{border-left-color:var(--info)}.item-delivered{border-left-color:var(--ok)}.item-failed{border-left-color:var(--danger)}.item-main{flex:260px;gap:4px;min-width:0;display:grid}.recipient code{font-size:1.05em;font-weight:600}.copy{-webkit-user-select:all;user-select:all}.item-actions{flex-wrap:wrap;gap:6px;display:flex}.timeline{gap:8px;margin:0;padding-left:18px;display:grid}.error-box,.warn-box,.ok-box{overflow-wrap:anywhere;border-radius:8px;justify-content:space-between;align-items:center;gap:12px;margin:0 0 16px;padding:10px 12px;display:flex}.error-box{background:var(--danger-soft);color:var(--danger)}.warn-box{background:var(--warn-soft);color:var(--warn)}.ok-box{background:var(--ok-soft);color:var(--ok);margin-top:8px;display:block}.error-text{color:var(--danger)}.empty{text-align:center;color:var(--muted);padding:28px 12px}.pre{background:var(--surface-2);border-radius:8px;padding:10px;font-size:.82rem;overflow:auto}.toast{z-index:100;border-radius:10px;max-width:calc(100vw - 32px);padding:10px 16px;font-weight:600;position:fixed;bottom:20px;left:50%;transform:translate(-50%);box-shadow:0 8px 24px #0000002e}.toast-ok{background:var(--ok);color:#fff}.toast-danger{background:var(--danger);color:#fff}ul.plain{gap:6px;margin:0;padding-left:18px;display:grid}.dialog{border:1px solid var(--border);background:var(--surface);color:var(--text);border-radius:12px;width:min(520px,100vw - 32px);padding:20px}.dialog::backdrop{background:#00000073}.dialog h2{margin-bottom:8px}.dialog-body{color:var(--muted)}.dialog-actions{justify-content:flex-end;gap:8px;margin-top:12px;display:flex}.chat{flex-direction:column;gap:8px;max-height:60vh;margin-bottom:12px;padding:4px;display:flex;overflow-y:auto}.msg{white-space:pre-wrap;overflow-wrap:anywhere;border-radius:12px;max-width:80%;padding:8px 12px}.msg-customer{background:var(--surface-2);align-self:flex-start}.msg-staff{background:var(--accent-soft);align-self:flex-end}.msg-meta{color:var(--muted);margin-top:2px;font-size:.75rem}.reply{justify-items:end;gap:8px;display:grid}.bars{gap:6px;display:grid}.bar-row{grid-template-columns:52px 1fr auto;align-items:center;gap:10px;display:grid}.bar-label,.bar-value{color:var(--muted);font-variant-numeric:tabular-nums;font-size:.85rem}.bar-track{background:var(--surface-2);border-radius:4px;height:14px;overflow:hidden}.bar{background:var(--accent);border-radius:4px;height:100%;display:block}.login{place-items:center;min-height:100vh;padding:16px;display:grid}.login-card{background:var(--surface);border:1px solid var(--border);border-radius:14px;width:min(460px,100%);padding:28px}.login h1{margin-bottom:8px;font-size:1.2rem}.steps{gap:6px;padding-left:20px;display:grid}.lang-switch{width:auto;min-width:0;padding:4px 8px;font-size:.875rem}.login-lang{justify-content:flex-end;margin-bottom:8px;display:flex}